Apple CEO Apologizes for "Crappy Maps" in iOS6

[John P. Myers]

To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment.

We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better. We launched Maps initially with the first version of iOS.

As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up. There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day.

In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app. Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple's CEO

Yes, you read that correctly. He actually suggested people use Google (the makers of the Android OS) or Nokia (also a direct competitor) maps instead. *sigh* And another *sigh* for this happening in the first place.

The issue is being blamed on "Limited Manpower", believe it or not. Apple. The richest corporation in the history of world can't find employees. M'kay.

The word on the street has it that Google submitted a native Maps iOS app and now expects Apple to approve the software by Christmas.

*sigh*

Waze CEO Noam Bardin asserted in an interview with Business Insider that the unsatisfactory Maps experience is a result of Apple’s determination to nuke Google Maps out of orbit in iOS 6:

Apple went out and partnered with the weakest player. They’re now coming out with the lowest, weakest data set and they’re competing against Google, which has the highest data set.

“The weakest player” here is Waze’s rival TomTom, mind you.

What’s going to happen with the Apple maps, is that you’re literally not going to find things. When you do find them, they might be in the wrong place or position geographically. And if you do have it, the route to it may not be the optimal route.

Apple will never defeat Google and they are extremely childish for trying (in fact, Apple suing Samsung was more to hurt Google than Samsung). As of June, there were 4x more activated devices running Android than iOS. Apple believes that outrageous profit margins will make them rich enough to buy favortism (such as the 543% markup on their lightning adapters just to use the phone on the devices your old phone (and any other smartphone on the planet) connected to for free by default) which would eventually lead to...what...a monopoly? Not legal. But if Apple is the only smartphone/tablet maker left on the planet, which is what their goal is, is that not a monopoly?

*sigh*

[John P. Myers]

For your entertainment, here we have an entire website dedicated to Apple Maps. Enjoy

[Mike029]

Apple Sucks.