Last week I received a replacement for a GTX 465. Installed it and had a no boot problem. Turns out the card was bad. Had to Do a second RMA with the return paid for by EVGA. Just looked at the RMA process for the one I sent back and noticed that they are sending a GTX 470 in return. Great except I run an SLI and a 465-470 just won't work.

Talked to EVGA and within a couple of minutes had the decision from Tech support to have me return the other 465 from my computer and they will replace it with a GTX 470. Should be a nice upgrade and when I get it I will be able to do SLI again. The only problem is that turn around time is 2 weeks.

That's what I call customer service.