Don't worry, Carlos. Slicker is the most "on top of it" project admin I have seen yet. The problem here is there was a real bad electric storm that took out components of the server, and trying to track down exactly what got fried is tough sometimes, especially if those parts work intermittently.
It could have been way worse - if he lived in Oklahoma City, or one of the other places that just got nailed by the huge tornadoes, there might not be any Collatz left at all! So as bad as it is, I will be thankful it was "only" an electric storm.