reporting problem

[shiva]

i'm runing Gerasim and I have 69 wu's ready to report and I'm getting this message " 8/17/2024 11:09:21 PM | Gerasim@home | Invalid request received. Cannot load request into XmlDocument. Invalid character in the given encoding. Line 2119, position 36."

anyone know what this means or how to fix it other than removing the project. would appreciate any help. thanks for any help

[Al]

i'm runing Gerasim and I have 69 wu's ready to report and I'm getting this message " 8/17/2024 11:09:21 PM | Gerasim@home | Invalid request received. Cannot load request into XmlDocument. Invalid character in the given encoding. Line 2119, position 36."

anyone know what this means or how to fix it other than removing the project. would appreciate any help. thanks for any help

I'm giving it a shot now to see if I get the same error.

[shiva]

I have been running it for a few days now on several machines and i got it for the first time yesterday

[Al]

I have been running it for a few days now on several machines and i got it for the first time yesterday

No problem here. I'm running the windows version on cpu and gpu and all are reporting and validating.

[Ron Shurtz]

In the past, an error like that meant that the file "global_prefs.xml" has an issue.
It gets updated every time a preference for that machine changed.
It could have gotten corrupted, such as a missing or invalid html tag happened when the file got written.

You could try:

* Stopping BOINC manager on that machine.
* Find the file "C:\ProgramData\BOINC\global_prefs.xml" and rename it to keep a copy.
* Restart BOINC manager.

It should create a new global_prefs.xml file.
You can then see if the Gerasim wus report.

If things don't change, then you can always go back and delete the newly created global_prefs.xml file and rename the one you renamed earlier back to the original name.

[shiva]

No problem here. I'm running the windows version on cpu and gpu and all are reporting and validating.

yea all of mine are too except for the one.

[shiva]

In the past, an error like that meant that the file "global_prefs.xml" has an issue.
It gets updated every time a preference for that machine changed.
It could have gotten corrupted, such as a missing or invalid html tag happened when the file got written.

You could try:

* Stopping BOINC manager on that machine.
* Find the file "C:\ProgramData\BOINC\global_prefs.xml" and rename it to keep a copy.
* Restart BOINC manager.

It should create a new global_prefs.xml file.
You can then see if the Gerasim wus report.

If things don't change, then you can always go back and delete the newly created global_prefs.xml file and rename the one you renamed earlier back to the original name.

i will give that a shot in the morning, i will be leaving for about 4 days tomorrow and i hate to leave that machine doing nothing.