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View Full Version : Having a hell of a time installing Catalyst successfully on my new rig



grathomp
07-17-13, 02:11 PM
So I just bought a new motherboard (MSI Z87-G41) and a new CPU (I7-4770K) and I have not been able to successfully install the Catalyst drivers to use my 6950. So far I have tried using Driver Fusion and tried reinstalling windows 7 several times. No matter what I do the installation stops prematurely saying it completed successfully, but with a warning. I click to see the warning messages, but none are listed. After reboot no Catalyst. Has anyone had a similar problem? Any suggestions? This is driving me crazy. Thanks.

Fire$torm
07-17-13, 02:46 PM
I know that CCC requires .NET Framework 3.5. As M$ has updated 3.5 quite a few times you need to update Win7 before installing the latest CCC drivers.

Are you using the correct version of CCC? 64-bit Windows requires x64 CCC drivers. Or maybe your DL of CCC is corrupt?

Also if you have a 3rd party firewall/Anti Virus/Anti Malware products installed, you may need to disable it/them temporarily while installing CCC. (Always disable M$ Windows firewall completely via Windows Services GUI as it sucks!)

Try installing an older version of CCC, say 12.6.

grathomp
07-17-13, 02:48 PM
The very first attempt to install 13-4 was off a completely updated fresh install of Windows 7. I'm in the process right now of reinstalling and updating windows 7 again, but this time never installing the Intel HD drivers. Hopefully that will work... Thanks for the reply!!

DrPop
07-17-13, 02:57 PM
I wonder if it's somehow conflicting with the Intel GPU and/or Intel GPU drivers? Also, F$ is right about the order which sounds like you're doing - I would load Windows, and then sit there and do all the updates (for the next 2 hours of your life...don't get me started on that! :p :rolleyes: ) and then after all of that's done, try installing the Catalyst.
Are you using both the Intel and an AMD GPU at the same time? If the above doesn't work, might have to turn the Intel GPU off in the BIOS, then start Windows with only the AMD GPU running and the Monitor connected to it, and then install Catalyst. Once it's loaded and installed, then you should be able to turn the Intel GPU back on in the BIOS without any other problems.

John P. Myers
07-17-13, 03:02 PM
Agree with F$ that it's your .NET Framework version causing the problem. Catalyst 12.10 or lower shouldn't cause this issue. Iirc 13.x requires .NET 4.0 but you have to wait for windows update to figure out you need to download it. Takes hours and hours :/ Each time you reinstall windows though it resets your .NET version so don't do that :p

grathomp
07-17-13, 03:06 PM
I wonder if it's somehow conflicting with the Intel GPU and/or Intel GPU drivers? Also, F$ is right about the order which sounds like you're doing - I would load Windows, and then sit there and do all the updates (for the next 2 hours of your life...don't get me started on that! :p :rolleyes: ) and then after all of that's done, try installing the Catalyst.
Are you using both the Intel and an AMD GPU at the same time? If the above doesn't work, might have to turn the Intel GPU off in the BIOS, then start Windows with only the AMD GPU running and the Monitor connected to it, and then install Catalyst. Once it's loaded and installed, then you should be able to turn the Intel GPU back on in the BIOS without any other problems.

I really think it must have something to do with the Intel HD graphics drivers. Becuase originally it seems I did everything correctly. I installed windows 7, went through many cycles of updates (til there was nothing but language packs left), and then attempted to install catalyst. I'm going through the whole process again, but this time not installing the drivers for the Intel GPU.

DrPop
07-17-13, 03:11 PM
...going through the whole process again, but this time not installing the drivers for the Intel GPU.

Good call. And as long as you grab ALL the .NET upgrades (will get you to 4.0) as F$ and JPM said, we should see success this time. We'll be awaiting the good report! :)

Fire$torm
07-17-13, 03:47 PM
I really think it must have something to do with the Intel HD graphics drivers. Becuase originally it seems I did everything correctly. I installed windows 7, went through many cycles of updates (til there was nothing but language packs left), and then attempted to install catalyst. I'm going through the whole process again, but this time not installing the drivers for the Intel GPU.

Hmmm... yeah, that is a definite possibility. It may just be that CCC needs to be installed before the Intel APU drivers. That used to be true with mixed GPU systems but seems to be less of an issue this year.

grathomp
07-17-13, 05:06 PM
Didn't work :(
When I select custom install it only tries to install the Install Manager. Stumped.

http://i.imgur.com/R9cmKIo.jpg

Duke of Buckingham
07-17-13, 05:58 PM
Try the automatic detect and install on http://support.amd.com/us/gpudownload/Pages/index.aspx# at the top right of the page and connect the GPU before installing the driver.

Fire$torm
07-17-13, 07:34 PM
Errr mmmm... Hey grathomp there might be another reason.....

Do you have your monitor connected to the Intel APU video port or the HD 6950? I ask because the pic you posted is what you see when the video card has not been detected by Windows.

To make sure, right-click the My Computer icon on your desktop and select Manage.
https://dl.dropboxusercontent.com/u/3595745/My%20Computer/My_Computer_Manage.jpg

In the Pop-up window that appears in the left column left-click Device Manager and then in the main section left-click Display Adapters
https://dl.dropboxusercontent.com/u/3595745/My%20Computer/Device_Manager.jpg

If the 6950 is not listed then it has not been detected by Windows.

Note: If you prefer to use the APU video port for your monitor you will need to connect a dummy plug to the 6950 so Windows can detect the card.

Edit: You may need to remove the 6950, reboot into safe mode desktop then shut down computer, reinstall 6950, boot into safe mode again and then reboot normally. All of this will clear Windows preboot cache which effectively resets Win7 forcing it to pole and rewrite certain hardware & OS info.

grathomp
07-17-13, 08:22 PM
Thanks for the help. I have it working now. Not exactly sure what did the trick...

DrPop
07-17-13, 08:34 PM
Thanks for the help. I have it working now. Not exactly sure what did the trick...

Sweet! :cool: Enjoy the new rig and let us know of the *safe* O/C goes! ;)

John P. Myers
07-17-13, 09:03 PM
Congrats on getting it going. The headache is finally over :)

Sent from my Galaxy S4 using Tapatalk 4 beta

grathomp
07-18-13, 12:12 PM
Sweet! :cool: Enjoy the new rig and let us know of the *safe* O/C goes! ;)

I'm running it at 4.4Ghz and really haven't tried pushing it yet. I think I could re install the heatsink for the CPU and get better temps before pushing it faster than that.

grathomp
07-19-13, 02:36 PM
Here are some pictures of the build for anyone interested:

http://i.imgur.com/hmCtSzj.jpghttp://i.imgur.com/hmCtSzj.jpg
http://i.imgur.com/0QiZ32a.jpghttp://i.imgur.com/0QiZ32a.jpg

Fire$torm
07-19-13, 02:42 PM
Sweet. I see you have the Arc Midi case and used an AIO water cooling mod on your Radeon. Nice work! :-bd

grathomp
07-19-13, 03:06 PM
Sweet. I see you have the Arc Midi case and used an AIO water cooling mod on your Radeon. Nice work! :-bd

Thanks, FS.

Full Specifications:
Case: Fractal Designs Arc Midi
Motherboard: MSI Z87-G41
CPU: Intel i7-4770K
CPU Cooler: Cooler Master Hyper 212+
GPU: PowerColor Radeon HD 6950 2GB (6970 Shaders unlocked)
GPU Cooler: Thermaltake Water 2.0 Performer (Did the popular 'Red Mod' (http://www.overclock.net/t/1203636/official-amd-ati-gpu-mod-club-aka-the-red-mod) using one of Dwood's custom brackets (http://triptcc.com/product/basic-bracket/))
RAM: 4x4GB Kingson HyperX Blu DDR3 1333
PSU: HEC Zephyr 1000W
GPU2: Gigabyte nVidea Geforce 210