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View Full Version : Memory problem - time to RMA



EmSti
04-24-14, 04:41 PM
FireDragon has been crashing a lot lately and windbg look at the dmp file indicated memory. Memtest86 confirmed memory problem and I isolated it down to the G.Skill RipJaws module causing the trouble. Looks like there is a lifetime guarantee so time to start the RMA process.

DrPop
04-24-14, 07:07 PM
Glad you got it narrowed down to that, sometimes it's hard to diagnose the problem but you're Johnny on the spot. And that warranty sounds nice! :)

EmSti
04-24-14, 07:32 PM
Now the pain is going to be sending the memory in for warranty. They recommend sending in the 4 memory modules together to get replaced, they were a Quad Channel Kit. Which of course means I would end up with my main system dead (no backup memory for Fire). I am considering buying 8 MB of memory to run on until the 16MG kit is replaced.

zombie67
04-24-14, 08:42 PM
Don't spend money. I am sure we have some DIMMs around.

Unfortunately, I already gave away all my regular DDR3 DIMMs. I still have ~50gb of SO DIMMs, but you won't be able to use those.

EmSti
04-24-14, 08:54 PM
Don't spend money. I am sure we have some DIMMs around.

Unfortunately, I already gave away all my regular DDR3 DIMMs. I still have ~50gb of SO DIMMs, but you won't be able to use those.

Too late. I thought I had spares, but I think I gave them away also. Decided it was easier to just order new mem with the same speed and CAS latency and not worry about it.

myshortpencil
04-24-14, 08:54 PM
Never mind :) Too late.