It has come to my attention that some users have been black listed by the university firewall system. This usually means that the volunteer cant download tasks or even connect to the website.

We are currently looking at ways to reduce the firewall restrictions so this will stop happening. In the meantime, the work around is for me to request the IT department to white list an IP address on an individual basis.

If you or someone you know is experiencing connection problems, please let me know so I can have them added to the white list.

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