ive been having this issue with my new box and just found out its my router when the internet light isnt blinking i cant ul/dl found out when my virus definitions couldnt connect to the internet to dl weird but i can surf the net just fine.?! idk i know its outdated so im ordering a new one today. my other machine seems to be doing ok....anyway ive connected to constellation with my new box kept the old one on prima seems constellation might be perfect for me anyway we need the boost there.