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Thread: New RMA Rates

  1. #1
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    New RMA Rates

    *Statistics by brand based on a minimum sample of 500 sales, though it is usually well over 10,000 sales.
    *Statistics by specific model based on a minimum of 100 sales, though it is usually well over 500 sales.
    *The reporting retailer(s) are kept anonymous.

    * The (against) notes are to compare what the RMA percentage was on the last report. This way you can see if a brand is trending better or worse.

    Motherboards
    - ASUS 1.89% (against 2.43%)
    - Gigabyte 2.05% (against 2.96%)
    - ASRock 2.08% (against 2.61%)
    - MSI 2.55% (against 2.82%)

    5 worst:
    - 10.91% ASRock H87M
    - 8.03% ASUS Maximus VII FORMULA
    - 7.14% Gigabyte GA-Z97N-Gaming 5
    - 6.06% MSI Gaming X99S 7
    - 5.18% 970 MSI Gaming

    PSU
    - Be quiet! 0.73% (against 0.62%)
    - FSP Group 0.95% (against 0.82%)
    - Corsair 1.11% (against 1.55%)
    - Cooler Master 1.32% (against 1.65%)
    - Zalman 1.54% (against 0.74%)
    - Seasonic 1.59% (against 2.10%)
    - Akasa 1.89% (against 2.56%)

    5 worst:
    - 4.07% Akasa Venom Power 850 80PLUS Gold
    - 3.45% be quiet! Pure Power CM 80PLUS Bronze L8-530W
    - 3.13% Series G700 Cooler Master 80PLUS Bronze
    - 3.11% be quiet! Pure Power CM 80PLUS Bronze L8-730W
    - 2.85% 80PLUS Bronze Corsair CX750M


    RAM
    - Crucial 0.33% (against 0.50%)
    - Kingston 0.61% (against 0.65%)
    - G.Skill 0.68% (against 1.30%)
    - Corsair 0.80% (against 0.81%)

    5 worst:
    - 3.65% Corsair VS SO-DIMM CMSO8GX3M2C1600C11
    - 3.65% Corsair XMS3 CMX4GX3M1A1333C9
    - 3.36% Corsair VS CMV8GX3M1A1600C11
    - 3.07% G.Skill SO-DIMM F3-1600C11D-8GSL
    - 2.88% G.Skill SO-DIMM F3-10666CL9S-4GBSQ


    GPU
    - PNY 1.41% (against 1.41%)
    - Gainward 1.41% (against 1.44%)
    - ASUS 1.66% (against 2.08%)
    - Gigabyte 1.78% (against 2.37%)
    - MSI 2.16% (against 2.48%)
    - Sapphire 2.28% (against 2.71%)
    - Zotac 2.32% (against 1.57%)
    - Inno3D 3.69%

    worst:
    - 16.67% Sapphire Radeon R9 4G 290 GDDR5 OC Tri-X Edition
    - 12.82% MSI Radeon R9 270X GAMING 2G
    - 8.40% MSI Radeon R9 290 GAMING 4G
    - 5.79% Inno3D iChill GTX 970 Ultra X4 Air Boss
    - 5.71% Gigabyte GV-N970WF3OC-4GD
    - 5.36% ZOTAC GeForce GT 610 PCI
    - 5.19% Gigabyte GV-N970IXOC-4GD
    - 5.05% ZOTAC GeForce GTX 780 OC

    Hard Drives
    - Seagate 0.60% (against 0.68%)
    - HGST 0.81% (against 1.16%)
    - Western 0.90% (against 1.09%)
    - Toshiba 0.96% (against 1.34%)

    best and worst:
    2TB
    - 1.69% Toshiba DT01ACA200
    - 1.50% WD Black WD2003FZEX
    - 1.41% WD If WD2000F9YZ
    - 1.06% WD Purple WD20PURX
    - 0.97% Seagate Pipeline HD ST2000VM003
    - 0.94% Seagate Desktop SSHD ST2000DX001
    - 0.68% WD Green WD20EZRX
    - 0.65% Seagate NAS ST2000VN000
    - 0.63% Seagate Barracuda 7200.14 ST2000DM001
    - 0.59% WD Red Pro WD2001FFSX
    - 0.44% WD Red WD20EFRX
    - 0.41% WD RE WD2000FYYZ
    - 0.24% Seagate Surveillance ST2000VX000
    - 0.00% Seagate Enterprise Capacity ST2000NM0033
    - 0.00% Toshiba PA4292E-1HL0

    3TB
    - 4.90% Toshiba DT01ACA300
    - 1.94% WD If WD3000F9YZ
    - 1.60% WD Green WD30EZRX
    - 1.31% Seagate Barracuda 7200.14 ST3000DM001
    - 1.25% Toshiba PA4293E-1HN0
    - 1.23% WD Red WD30EFRX
    - 1.23% Seagate NAS ST3000VN000
    - 1.16% WD Red Pro WD3001FFSX
    - 0.94% Seagate Surveillance ST3000VX000
    - 0.71% Black WD WD3003FZEX

    4TB
    - 2.86% WD Re WD4000FYYZ
    - 2.23% Black WD WD4003FZEX
    - 1.53% WD Green WD40EZRX
    - 1.40% WD Red WD40EFRX
    - 1.32% Seagate Desktop SSHD ST4000DX001
    - Seagate Constellation ES 0.82% ST4000NM0033
    - 0.71% Seagate Desktop HDD.15 ST4000DM000
    - 0.47% Seagate NAS HDD ST4000VN000
    - 0.00% HGST Deskstar 7K4000 H3IK40003272SE
    - 0.00% 0S03665 HGST Deskstar NAS

    5-6TB
    - 1.47% WD Red WD60EFRX
    - 0.41% WD Green WD60EZRX
    - 0.00% WD Red WD50EFRX


    SSD
    - Intel 0.18% (against 0.15%)
    - Samsung 0.28% (against 0.18%)
    - Kingston 0.28% (against 0.32%)
    - Crucial 0.29% (against 0.41%)
    - Sandisk 0.49% (against 0.48%)
    - Corsair 0.94% (against 0.27%)
    - OCZ 5.66% (against lol)

    worst:
    - 11.00% OCZ Vertex 4 256 GB
    - 9.12% OCZ 128GB Vector
    - 8.87% OCZ 256GB Vector
    - 7.92% OCZ Vertex 450 128 GB
    - 5.56% Crucial M500 240GB M.2
    - 4.76% Corsair 256GB Neutron
    - 1.42% Kingston SSDNow 30GB mSATA MS200
    - 1.36% Corsair Force Series 120GB LS
    - 1.33% Samsung SSD 840 120GB mSATA EVO
    - 1.27% Corsair Force Series GS 240 GB

    best by capacity:
    120-128GB
    - 0.22% Sandisk Ultra Plus
    - 0.21% Samsung 850 Pro
    - 0.20% Crucial M550
    - 0.16% Crucial MX100
    - 0.10% Kingston V300
    - 0.00% Crucial M500
    - 0.00% Intel SSD 530
    - 0.00% Samsung 850 EVO
    - 0.00% Crucial BX100

    240-256GB
    - 0.20% Crucial MX100
    - 0.18% Samsung 850 EVO
    - 0.14% Samsung 840 EVO
    - 0.06% Kinston V300
    - 0.00% Corsair Force LS
    - 0.00% Corsair Force LX
    - 0.00% Intel SSD 530
    - 0.00% Crucial M550
    - 0.00% Crucial BX100

    480-512GB
    - 0.13% Crucial M550
    - 0.00% Samsung 840 EVO
    - 0.00% Crucial BX100
    - 0.00% Sandisk SSD Ultra II
    Last edited by John P. Myers; 01-07-16 at 04:19 AM.


  2. #2
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    Re: New RAM Rates

    And i screwed up the title...shoulda say RMA rates


  3. #3
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    Re: New RAM Rates

    So, if it says Corsair, run away screaming.

    But, for SSD's, how can OCZ end up on the "best" list when they've littered the Worst list with all their various models? Are there *only* 6 Players for SSD's?

  4. #4
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    Re: New RAM Rates

    Quote Originally Posted by Mumps View Post
    So, if it says Corsair, run away screaming.

    But, for SSD's, how can OCZ end up on the "best" list when they've littered the Worst list with all their various models? Are there *only* 6 Players for SSD's?
    The vast majority of OCZ SSDs sold are the Vertex series, which are actually pretty good. They drastically lessen OCZ's overall RMA rate, thogh they are still the worst of the best with 6.64% average of all OCZ SSDs being RMA'd.

    Edit: The data is a bit incomplete, such as EVGA being missing from the GPU list. All that means is the reporting retailers either don't carry those brands, or they sold fewer than 500 units of those brands so the data was disqualified as not being a large enough sample to be accurate.
    Last edited by John P. Myers; 11-18-13 at 10:54 PM.


  5. #5
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    Re: New RAM Rates

    Thanks!
    "Don't confront me with my failures, I had not forgotten them" - Jackson Browne

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  6. #6
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    Re: New RMA Rates

    Thx JPM!


    Future Maker? Teensy 3.6

  7. #7
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    Re: New RAM Rates

    Quote Originally Posted by Mumps View Post
    So, if it says Corsair, run away screaming.

    But, for SSD's, how can OCZ end up on the "best" list when they've littered the Worst list with all their various models? Are there *only* 6 Players for SSD's?
    OCZ Plunges 75%: Toshiba Offers to Buy Assets, Plans Bankruptcy Filing*sigh* They never should've stopped making RAM...


  8. #8
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    Re: New RAM Rates

    Quote Originally Posted by John P. Myers View Post
    OCZ Plunges 75%: Toshiba Offers to Buy Assets, Plans Bankruptcy Filing*sigh* They never should've stopped making RAM...
    I agree with that only a tad. Their RAM QC was as bad if not worse then their SSD QC. The truth is their CEO was cutting way too many corners just to gain market share, but ended up burning the candle at both ends. When he finally wanted to go high end with their home grown Barefoot 3 controller (Link) it was too late.


    Future Maker? Teensy 3.6

  9. #9
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    Re: New RMA Rates

    Some interesting info out on hard drives (and only hard drives). Here's a graph showing how many drives are still working 3 years into their lives. The testing was done using over 28,500 hard drives from all 3 brands of various capacities.

    blog-survival-drives-by-month.jpg
    Last edited by John P. Myers; 01-21-14 at 06:29 PM.


  10. #10
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    Re: New RMA Rates

    Just curious if your RMA Rates for RAM includes "Edge Memory." I have a vendor trying to sell me some of that RAM and saying he's had better RMA rates with Edge than Kingston...

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